2. USE OF OUR WEBSITE
These Conditions are the only conditions applicable to the use of this website and they replace any other. You declare that, by placing your order, you have read and accept these Conditions without reservation. By using this website you accept that:
- You can only use the website to make legally valid inquiries or orders.
- You will not be able to make any speculative, false or fraudulent order.
- You also agree to provide us with your email address, postal address and / or other contact information and you agree that we may use this information to contact you if necessary. For our part, and in accordance with current law, we will never reveal your personal data to third parties, you will only receive our Newsletter, where you can always easily unsubscribe by requesting it through the contact form. If you are not subscribed to the Newsletter, the information you provide us in your order will only be used for the purpose of managing your order.
- If you do not provide us with all the information we need, we will not be able to process your order.
- By placing an order through this website, you guarantee that you are over 18 years of age and have legal capacity.
3. AVAILABILITY OF THE SERVICE
The items offered through this website are available in Spain and in the countries that appear on the shipping list. For other countries please contact us through the contact form. No shipments are made to PO Boxes, therefore it is necessary that you give us the exact delivery address. To avoid problems in the event that you are not at home at the time of delivery, do not forget to indicate a contact telephone number.
4. HOW THE SALES ARE FORMALIZED
There will be no sales contract in relation to any product until your order has been expressly accepted by us. If your order is not accepted, the amount will be refunded in full. Once an order has been placed, you will receive an email confirming that we have received your request. Please note that this does not mean that your order has been accepted. All orders are subject to our acceptance. The purchase will only be accepted when we send you the shipping confirmation and it will refer exclusively and only to those products indicated in the shipping confirmation. We will not be obliged to supply you with any other product.
5. AVAILABILITY OF THE PRODUCTS
All orders are subject to their availability. If there are difficulties in terms of supply or stock, we can offer you substitute products of the same or different price, but if you do not want the change, we will refund any amount that you could have paid. We reserve the right to remove any product from this website at any time. We do not accept any responsibility for the removal or modification of any product or content on the website.
Shipments are managed through the shipping company. Delivery times vary depending on the destination of the shipment. To Spain and Portugal standard shipments take 48-72 working hours approx. For shipments to the European community between 5 and 7 working days. And outside the European Community between 15 and 20 working days. If you wish to receive your order by express service, please contact us through the contact form. Shipping costs vary depending on the place of delivery, for the different areas and are automatically calculated based on volume and weight. You can see the shipping costs once you have chosen your products by clicking on the shopping cart and choosing the shipping area. Remember that shipments are not made to PO Boxes, so it is necessary that you give us the exact delivery address. To avoid problems in the event that you are not at home at the time of delivery, we would appreciate if you provide us with a contact telephone number where we can locate you.
7. PRICE AND PAYMENT
The price of the products will be the one stipulated at all times on our website, except in the case of manifest error. Although we try to ensure that all prices listed on the page are correct, errors can occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled and the amounts that had been paid will be fully refunded. The prices on the website include the corresponding taxes, but exclude shipping costs. Prices may change at any time, but will not affect orders for which we have already sent a shipping confirmation. By making a card payment you confirm that it is your property. The “payment” cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize the sale.
8. CHANGES AND RETURNS
Alessandro Simoni Calzature guarantees you a unique shopping experience. If once the purchase is received you are not satisfied, you can change the size, color or model within a period of fifteen days from receipt. To proceed with your change, you must check that your order meets the following conditions: – The product must not be used. – It must be sent in the same conditions in which it was received. – It must be delivered to our offices, ALESSANDRO SIMONI CALZATURE: C / Arimón 12, 08022 Barcelona (Spain) within 15 days from the date the order was received. Specify that it is an online return. Please send the item using or including its original packaging in addition to the instructions, documentation and packaging that may accompany it. You will be responsible for the cost of returning the products to us. Please note that if you decide to return the items to us postage due, we will not accept the package. If you have any questions, you can contact us through our mail. After examining the article we will inform you if you have the right to change, which will be made as soon as possible. The exchange or return of those products that are not in the same conditions in which you received them, or that have been used beyond the mere opening of the product will not proceed. Once we receive the merchandise, and we verify that it meets our conditions of sale previously indicated, we will proceed to send the new size or new color, using a cash on delivery service. That is, you will have to pay the corresponding expenses. It is only possible to process changes of products purchased in our online store.
A return can only be made in the event of a defect or manufacturing defect. In cases where you consider that at the time of delivery the product has a defect or manufacturing defect, you should contact us immediately through our Contact Form indicating the damage suffered. (We inform you that all the product sent is carefully reviewed to avoid these situations). You must return the product to the following address, ALESSANDRO SIMONI CALZATURE: C / Arimón 12, 08022 Barcelona (Spain), within 15 days of receipt. Specify that it is an online return. We will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if it is necessary to return or replace it. The return or replacement of the item will be made as soon as possible. A new product free of defects will be sent to you without any extra charge, only the full amount paid will be returned, in the event that there is no stock of the defective item. Please return the item using or including its original packaging in addition to the instructions, documentation and packaging that may accompany it. You will be responsible for the cost of returning the products to us. If you have any questions, you can contact us through our contact form. After examining the article, we will inform you if you have the right to return the article or the amounts paid, depending on each case. The return will be made as soon as possible. Products that are not in the same condition in which you received them, or that have been used beyond the mere opening of the product, will not be returned. It is only possible to process returns of products purchased in our online store. * For hygiene reasons, changes or returns of costume jewelery are not allowed.
9. DISCLAIMER OF LIABILITY
Our liability in relation to any product purchased on our website will be strictly limited to the purchase price of said product. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless it is stated expressly otherwise in it.
10. INTELLECTUAL PROPERTY
You acknowledge and agree that all copyright, trademark and other intellectual property rights over the materials or content that are provided as part of the Web page correspond to us at all times.
11. WRITTEN COMMUNICATIONS
By using this website, you agree that most communications with us will be electronic. The notifications that you send us should preferably be sent through our contact form. Notifications will be understood to have been received 24 hours after an email was sent. If you think you have not received them, please contact us through the contact form.
If any of these conditions or any provision is considered invalid, illegal or unenforceable to any extent by the competent authority, they will be separated from the remaining conditions and provisions that will continue to be valid to the extent permitted by law.
13. OUR RIGHT TO MODIFY THESE CONDITIONS
We have the right to review and modify these Conditions at any time. You will be subject to the policies and Conditions in force at the time you place each order, unless by law or decision of government agencies we must make changes to said policies, Conditions or Privacy Statement, in which case, possible changes will also affect the orders you had previously made.
14. APPLICABLE LEGISLATION AND JURISDICTION
Sales of products through our website will be governed by Spanish legislation. As a consumer, nothing in this clause will affect the rights recognized by current legislation.